FAQs

FREQUENTLY ASKED QUESTIONS

If you are new to Puratap or have a few questions about how our system works our list below can help. If the answer you need is not covered, Please contact our call center on 133 502.

WATER

No, Puratap taps have been lead-free for over 20 years, using polymer inserts to ensure no lead exposure.

Puratap systems come with a dedicated tap for filtered water. You can still use your regular tap for unfiltered water.

Puratap taps are built to last and come with a warranty. Many customers use the same tap for over 20 years.

INSTALLATION

A Puratap system installation usually takes under 30 minutes by a trained plumber.

FILTER CHANGE

Puratap filters last up to 12 months or 2,500 liters of water, whichever comes first.

Puratap filters have a 0.45-micron pore size for maximum filtration, removing harmful chemicals. The system tested and passed the NSF 53 Standard certification, which means it effectively removes VOCs, unlike many competitors who only focus on taste and odor.

Our current reward pricing is only $79.90 for a set of filters plus shipping.

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